Terms of Service
Effective Date: July 18, 2025
Last Updated: July 18, 2025
Welcome to StaffVertex! These Terms of Service ("Terms") govern your access to and use of the StaffVertex website, web app, mobile app, and any associated services (collectively, the "Service").
By creating an account, logging in, or using StaffVertex, you agree to these Terms. If you do not agree, do not use our platform.
1. Who We Are
StaffVertex is a cloud-based platform that provides time tracking, task management, productivity monitoring, and reporting tools for teams and organizations.
2. Eligibility
To use StaffVertex:
You must be at least 18 years old or have legal capacity.
You must provide accurate, complete information during registration.
You agree to comply with all applicable laws and our policies.
3. User Accounts
You are responsible for safeguarding your account credentials.
Notify us immediately of unauthorized use.
We are not liable for any loss from unauthorized account activity.
4. Subscription Plans & Billing
We offer Free and Paid (Professional) plans.
Paid plans are billed monthly per user.
Payments are processed securely by a third-party provider.
5. Acceptable Use
You agree not to:
Abuse, disrupt, or reverse-engineer the platform.
Use the system for illegal activities or surveillance without consent.
Upload harmful code or overload systems.
Impersonate others or misrepresent your affiliation.
We reserve the right to suspend or terminate accounts that violate our policies.
6. Intellectual Property
StaffVertex owns all platform content, branding, and source code.
You retain ownership of your data.
You may not copy, redistribute, or modify our system without permission.
7. Data Privacy & Security
We process data in accordance with our Privacy Policy.
StaffVertex complies with:
GDPR (EU)
CCPA (California)
PDPA (Singapore/Malaysia)
LGPD (Brazil)
We use encryption, access controls, and secure hosting to protect your data.
8. Downtime and Availability
We strive for 99.9% uptime, but occasional downtime may occur:
For maintenance
Due to third-party outages
In the event of security threats
We are not liable for temporary disruptions or data loss.
9. Termination
You may close your account at any time.
We may suspend or terminate access if:
You breach these Terms
Required by law
Your subscription is inactive for an extended period
Upon termination, your data may be deleted unless required for compliance.
10. Modifications
We may update these Terms as needed. Major changes will be communicated via:
Email
In-app notifications
Continued use after updates means acceptance.
11. Third-Party Tools
We integrate with services like Slack, ClickUp, Zoom, etc.
We are not responsible for their behavior or policies. Review their ToS separately.
12. Disclaimers
StaffVertex is provided "as-is" without warranties.
We do not guarantee uninterrupted service, bug-free code, or compatibility.
Use is at your own risk.
13. Limitation of Liability
To the maximum extent permitted by law, we are not liable for:
Indirect or consequential damages
Loss of data or revenue
Downtime or service interruptions
14. Governing Law
These Terms are governed by the laws of Delaware, United States, without regard to conflict of laws. Legal actions must be brought in Delaware courts.
15. Contact Us
If you have questions about these Terms:
Email: info@staffvertex.com
Address: 8 The Green, Suit A, Dover, Delaware, USA.